ah whistleblowers deserve our support
I have been reading a lot about emotional labour in higher education recently. It’s a topic I addressed in a recent HEPI blog in June of this year. In it I referred to an article by Lizzie Nixon and Robert Scullion which identifies the marketised university as an ‘emotional arena’ in which:
a charged relationship has developed between the anxious student navigating an uncertain future and the all-too-responsible lecturer as customer service provider. In turn, managing student anxiety has multiplied the emotional toll on the lecturer. We can imagine how much this has intensified over the past year and in circumstances in which students, quite understandably, have felt disoriented and alone.
As the disruption from the pandemic has continued, the consequences for universities have multiplied. The cohort entering higher education in 2021 will have had little experience of assessment by examination, leading to further…
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