letters I wish I had written 101
Sam Gyimah MP, Minister of State for Universities and Science
Dear Minister
“Each unhappy family is unhappy in its own way”
If asked to sum up in a single word the direction of higher education policy from 2010 onwards, I think that many of us who try to follow Government thinking on these matters might say that the word would be “markets”. In successive White Papers and speeches, ministers have insisted that fee-paying students should see themselves as customers buying services from a university provider, which in turn should be competing with other providers in the higher education marketplace to offer the best value for money to student customers. In this way, your predecessors have argued, quality would go up and costs would come down, as happens in most markets for consumer goods. The Government has encouraged this trend by demanding that universities provide more information on which student-customers might base…
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Digital learning PD Dr Ann Lawless 