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There are many variations of observational research, both off-and online, but central to the ethnographic approach is the role of the observer. This role has to do with both the physical as well as the psychological or emotional distance between the observer and the observed, and can range from remote off-site observation to complete immersion and participation in the study activities.
Broadly speaking, the observer is conducting either nonparticipant or participant observation. In nonparticipant observation, the observer may be either off- or onsite; and, in participant observation, the observer may be passive, a participant-observer, or a complete participant. Importantly, the observer may switch roles in the course of a study, e.g., moving from an on-site nonparticipant observer to a passive observer, then a participant-observer, and then a complete participant. These five observer roles are depicted below.
Nonparticipant Observation
As a nonparticipant, the observer is observing in an unobtrusive manner either…
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